Ensuring regulatory compliance and protecting vital services is no easy task. This customer story highlights how the Food Standards Agency uses Microsoft Purview Records Management to meet strict compliance requirements and maintain the integrity of the UK's food supply. Read it to learn how Microsoft Purview helps organizations manage records efficiently, reduce risk, and remain compliant. Contact ICT NETWORK SYSTEMS INC. to discuss how to integrate Purview into your data governance strategy.
What role does the FSA play in food safety?
The Food Standards Agency (FSA) is responsible for overseeing food safety in England, Northern Ireland, and Wales. It conducts onsite inspections and utilizes scientific tools to ensure that food safety standards are met, helping to keep the public informed about food safety whether they are dining out, purchasing groceries, or operating food-related businesses.
Why did the FSA switch to Microsoft Purview Records Management?
The FSA's previous records management system was outdated and unable to support the agency's growing needs for collaboration, productivity, and security. With limitations becoming apparent, the FSA sought a more modern and flexible solution that could better facilitate teamwork and manage diverse document types effectively.
How has Microsoft Purview improved FSA's operations?
The implementation of Microsoft Purview Records Management has streamlined the FSA's records management processes, allowing for easier collaboration among teams. It introduced auto-apply label policies that automate document labeling, significantly reducing the time spent on manual tasks. This has led to increased productivity and a more efficient workflow, with fewer help requests from staff.
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